Ad Expert: Emotional Appeals Won the 2021 Ad Bowl

February 9, 2021

When Dr. Rama Yelkur, a professor in the School of Business at St. John Fisher College, watched the 2021 Super Bowl, it’s safe to say she paid more attention to the commercials than the game. Yelkur, who was joined by Professor Ron Sicker and several marketing students, watched the ads to code and analyze each commercial’s likability.

While there were mainstay elements of this year鈥檚 ads鈥攖here was an equal amount of humor and emotional appeal, which is usual鈥擸elkur noted that a surprising third of brands who advertised in the Super Bowl made their first ever appearance.

Yelkur said that the perfect Super Bowl commercial boils down to having a clever combination of appeals that the audience will enjoy. She said this year鈥檚 companies delivered on that recipe.

鈥淭here was an endless amount of humor mixed with celebrities and emotional commercials that really made this time around a year to remember,鈥 she said.

Among her favorites was the ad for Amazon鈥檚 鈥淎lexa,鈥 where actor Michael B. Jordan takes the body of the virtual assistant. The commercial starts with a female employee dreaming of what a physical form of 鈥淎lexa鈥 would look like. While dreaming, that person is Michael B. Jordan, known for his role in Marvel鈥檚 鈥淏lank Panther.鈥 The employee then puts herself in a cluster of entertaining and romantic sequences with Jordan, where she would soon be interrupted by her husband.

鈥淭his commercial shows the perfect appeal to an audience with a celebrity appearance and entertainment, driven by humor,鈥 Yelkur said.

The M&M commercial also earned high praise from Yelkur where a bag of candy can be 鈥渁 gift to be given as an apology.鈥 Dan Levy, from 厂肠丑颈迟迟鈥檚 Creek fame, appeared in the commercial full of apologies in response to kicking someone鈥檚 seat on an airplane (on purpose), calling someone a 鈥淜aren,鈥 and ruining a gender reveal.

鈥淭he message was simple. As long as you have a bag of M&Ms to ask for forgiveness, then you can do almost anything,鈥 said Yelkur. 鈥淭his ad wants to get a message across, that even in a pandemic; we can all come together in forgiveness and live happily.鈥

This article was written by Salvatore Saunders 鈥23, a marketing and communications intern in the School of Business.